It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…
https://www.facebook.com/thedorisdavenportshow/photos/professor-david-aron-and-his-students-gave-us-a-great-conversation-on-brand-mark/1759169274331470/
Daily Herald Business Ledger8/24/16Does Des Plaines’ Kmart reopening offer hope for Sears Holdings?https://www.dhbusinessledger.com/article/20160823/business/160829594/
Daily Herald Business Ledgerhttps://www.lavalamp.com/wp-content/uploads/2016/09/business-ledger-5.16.16.pdf5/16/16Lighting the Way: Iconic Lava Lamp, other products keep Elk Grove Company viable to next generation
February 27, 2014 Baltimore Sun
Voice America: Game On Business Talk RadioPsychopath Customers: The Rising Problem of Bad Customer Behavior8/7/2013https://www.voiceamerica.com/guest/17930/dr-david-aron
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Patch Oak Park-River ForestDominican University presents Entrepreneurs’ Boot Camp3/16/11https://patch.com/illinois/oakpark/ev–dominican-university-presents-entrepreneurs-boot-camp
https://www.bankrate.com/personal-finance/smart-money/7-stingy-steps-to-curb-impulse-buying/
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