Quoted: USA Today, “How to keep your travel complaint from being ignored”

It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…

Quoted: Daily Herald Business Ledger, “Lighting the Way: Iconic Lava Lamp, other products keep Elk Grove Company viable to next generation”

Daily Herald Business Ledgerhttps://www.lavalamp.com/wp-content/uploads/2016/09/business-ledger-5.16.16.pdf5/16/16Lighting the Way: Iconic Lava Lamp, other products keep Elk Grove Company viable to next generation