Guest: “Voice America: Game On Business Talk Radio”
Voice America: Game On Business Talk Radio
Psychopath Customers: The Rising Problem of Bad Customer Behavior
8/7/2013
https://www.voiceamerica.com/guest/17930/dr-david-aron
October 28, 2001 DePaul student study shows need for retail
Daily Herald Business Ledgerhttps://www.lavalamp.com/wp-content/uploads/2016/09/business-ledger-5.16.16.pdf5/16/16Lighting the Way: Iconic Lava Lamp, other products keep Elk Grove Company viable to next generation
Daily Herald Business Ledger8/24/16Does Des Plaines’ Kmart reopening offer hope for Sears Holdings?https://www.dhbusinessledger.com/article/20160823/business/160829594/
It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…
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Read full story here: https://www.bradenton.com/news/special-reports/article34488648.html