Year: 2021

Bye bye Bob How close to closing time is it still okay to walk into a restaurant? It will be a long time before we go to Bob Evans again… at least to the one…

Say thank you and then build on it When somebody pays you a compliment, say thank you. Don’t deny it or deflect. Modesty has its place but not here. You can and should give credit…

Just cut it out Writing tip of the day. If you are struggling with a particular sentence or paragraph, consider just deleting it. The reasons for this extra effort that’s getting you nowhere could be…

Here’s the drill. Why do we really buy drills? You don’t buy it simply to own it, as a symbol of your personality or to gain status. The marketing textbooks all agree, you don’t buy…

Light a Candle or Curse the Darkness: The Escalator Clause Experienced while walking past a delayed elevator with a working escalator a few feet away: A person was pounding on the “up” button and swearing…

It’s still work They say if you love what you do, you’ll never work a day in your life. Hmm. I love what I do but it’s still work. When you work for someone else……

What’s the biggest mistake you ever made? (part 3) And what would I do next time? I’ve been writing about my biggest mistake, and that was the broken relationship with my secretary at my first…

What’s the biggest mistake you ever made? (part 2) And why didn’t I fix it? As a marketing professor, I often ask my students to work in teams on behalf of a real-world client. The…

What’s the biggest mistake you ever made? We can keep this within the realm of work. It helps me keep the list to a manageable number. Let’s go back to my shopping mall job, the…