Author: David

Micky Dolenz, the last surviving Monkee, turns 79 tomorrow. Let’s talk about The Monkees, the Pre-Fab Four, Micky (pictured inside the ladder), along with Davy, Peter, and Mike, “4 insane boys” according the want-ad they…

You can select “other” but if  you do, you have to decide what “other” means. That part can be difficult. In an earlier life, I was confronted with the option to create phony data in…

Welcome back to this occasional series related to my research on consumer dissatisfaction. I write about customers who hold grudges against businesses that do them wrong. Sometimes this means you walk out and plan on…

It’s easy to give advice. I think I find it easy to take advice too. But for me to heed the words that I say to others? Not so easy. So this one is for…

Let’s show everyone how we’re celebrating the end of the week! Post an image (you or a passable proxy) that shows how you’re feeling on this fine Friday. Me? I want to thank my friends…

Spring is in the air! March is on the calendar tomorrow! And it’s true, I do have a positive attitude toward almost everything. And then I took that closer look at my to do list….

I first heard this old joke in the context of one of my favorite football players ever, Walter Payton of the Chicago Bears, and his best friend and teammate Matt Suhey. Walter and Matt are…

It’s easy to give advice. I think I find it easy to take advice too. But for me to heed the words that I say to others? Not so easy. So this one is for…

Post an image (you or a passable proxy) that shows how you’re feeling on this fine Friday. Me? I’ve been thinking about, and sharing, this quote by legendary psychiatrist Carl Jung: “The world will ask…

The key might not be to work a little harder, or even twice as hard. The secret might be to work infinitely harder. That is, go from the wrong project to the right project. The…