Guest: “Voice America: Game On Business Talk Radio”
Voice America: Game On Business Talk Radio
Psychopath Customers: The Rising Problem of Bad Customer Behavior
8/7/2013
https://www.voiceamerica.com/guest/17930/dr-david-aron
https://www.facebook.com/thedorisdavenportshow/photos/professor-david-aron-and-his-students-gave-us-a-great-conversation-on-brand-mark/1759169274331470/
Read full story here: https://www.bradenton.com/news/special-reports/article34488648.html
It’s getting worse, researchers say. “There just seems to be so much more to complain about,” says David Aron, a marketing professor at Dominican University who has studied consumer complaints, grudge-holding and retaliation. https://www.usatoday.com/story/travel/advice/2017/06/04/how-to-complain/102420814/ Read…
7/9/2013 https://newsroom.dom.edu/professor-discusses-strategies-financial-literacy
QSRweb.comhttps://www.qsrweb.com/articles/expert-preparation-tips-for-qsr-boycotts-vitriol-in-presidential-election-year/Expert preparation tips for QSR boycotts, vitriol in presidential election year 6/11/2020
https://www.bankrate.com/personal-finance/smart-money/7-stingy-steps-to-curb-impulse-buying/